I then turned the computer back on and my keyboard worked properly. You could reinstall the Windows 10, which can really make your Windows 10 mouse and Windows 10 keyboard work properly. I shut the laptop down, disconnected the power cable and battery and held the power button down for ~10 seconds. Select a date for system restore and follow On-Screen instructions. Another guess is: the mother board seems to have some kind of memory of something, once those mouse and keyboard malfunction for the first time, it doesn't matter how many time you plug or unplug them, the problem just stay put. If it's a Logitech wireless, go to their site and look for a driver.
I will recommend you to try the following methods to fix the issue. Option 6: Disable Fast startup 1. I tried to delete and reinstall the keyboard and mouse and I did but it did not work either. So again, drivers after the install is the way it is for now. I have seen this kind of thing happen over the past month or two to a handful of the 50-60 or so machines at work which generally are running Enterprise versions of Windows, either 7 or 10, installed from corporate image.
Then my problem arises; keyboard and mouse do not work, and I'm pretty much stuck on the login screen. Press Windows Key + R then type devmgmt. The problem also occurs if you have recently updated to Windows 10 as the old drivers sometimes become incompatible with the new version of Windows. So open it, right-click on the Bluetooth Keyboard option and select Properties. You can use the Device Manager for this purpose. Now to some they are deathly afraid of that but in decades I've yet to lose a board. Sincerely, Little Joey from Hong Kong Thanks Little Joey from Hong Kong.
That means you should be able to enter safe mode by pressing F8 perhaps repeatedly as your machine boots. Any other Windows 10-related issues please check solutions in our. You might also like to know. I think it has to do with an unknown device that has cropped up in the device manager, and it seems that when I uninstall it within safe mode and restart into windows normally, the mouse and kb work fine. As it took some time before I could use my original Acer Aspire One without making this mistake, I appreciate the feature, but needed to disable it in order to play games. Comments that do not — typically off-topic or content-free comments — will be removed. This so often asked question found on the internet and no one have ever solved it and gave a directly answer? If the issue resolves after the computer starts, you can try disabling the third party services one by one to determine which service is causing the issue.
Perhaps, as a performance optimization, it thought there was a better choice. Windows 10 was version 1709. I recently bought a new custom computer with windows 7 pro. If it's the wireless mouse, did you install the driver that came with it? I think it has to do with an unknown device that has cropped up in the device manager, and it seems that when I uninstall it within safe mode and restart into windows normally, the mouse and kb work fine. Turns out, after the update if you change an item plugged into a usb port, the next time the computer starts, or comes out of sleep on some subset of machines it will turn off power to the usb ports. If multiple mice do not work, the problem is with the mouse port. .
Past update failures were at least eventually solved. In this case the Os has been installed but Windows generic drivers which are only provided to give basic functionality are too old windows 7 to be able to communicate with this and other new hardware based on this technology unless the manufacturer explicitly programs machine code into the devices that allows older software drivers to communicate with the device. In any case, the drivers typically are only needed to enable the special features of the keyboard and mouse. If I had a gun on hand, I probably would have shot someone just to feel a little bit better. When the mouse and keyboard happen to work again, use driver troubleshooters like , to repair the problematic drivers that cause the mouse and keyboard not working issues on Windows 10. It was able to recognize a wireless mouse, so go figure.
The lights on the keyboard even went off. The Dell peripherals don't work on my Lenovo--W7--computer, but the other ones work fine on that computer. I have restored, rebooted and reinstalled. I see the bar flash on then go off very fast like it goes to box and then is side tracked!!! Inside Control Panel click on Ease of Access. Now you need to again click on Ease of Access.
Practically, the mouse and the keyboard go crazy at one time and I'm forced to restart computer. If I can remember maybe I'll come back and post something helpful lol. You may leave this menu by pressing the Esc key. Click and run the Troubleshooter for Hardware and Device. However, other keyboards have advanced features that require special software for the computer to use.
Something suddenly hit my mind, an idea, a strange idea that probably not even making any sense to anybody, but it came up. See if there are bent connection pins, which can seriously result in the mouse and keyboard not working. Mouse software or driver conflict Boot into. If your machine has remote access configured Remote Desktop is enabled, or you have some other remote access software installed , and you can access it from another machine, do that. Type control in the Windows Search then click on Control Panel. It didn't work exactly but something it lead me to did! It is very interesting because when I returned back to Windows 7 right now both of them are functioning perfectly. Of course I strongly recommend you -- there's a ton of information just waiting for you.
This worked for me, hope it works for you essbee Little Joey, thank you so much for posting this. This issue may occur due the Keyboard driver out dated. I can not use the computer at all because of this problem. If the mouse has worked properly in the past i. Use Win + I to open Settings. My dad's laptop keyboard stopped working in Windows 7. If you press the windows button + U you can open up the accessibility tools.